1. Information Collection

We collect personal information that you voluntarily provide, including your name, address, phone number, and email, for the purpose of delivering plumbing and heating solutions.

2. Use of Information

Your personal information is used solely for:

• Communicating with you about your service requests.

• Providing estimates, invoices, and updates.

• Improving our services and customer experience.

3. Information Sharing

We do not share your personal information with third parties without your consent. Information may only be disclosed when required by law or to protect our legal rights.

4. Photo Usage

For documentation and quality assurance, we may take before, during, and after photos of projects. These photos may be used for promotional purposes, references, or displayed on our website. If you prefer not to have your project images used, please inform us in writing before completion of your project.

5. Data Security

We use industry‑standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to request access to the personal data we hold about you. You may also request corrections or removal of your data from our records at any time.

7. Changes to Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website, and continued use of our services constitutes acceptance of these changes.

8. Contact Information